Immigration Solutions Law Group, PLLC (“the Firm”) respects your privacy. This policy explains what information we collect through this website, how we use it, who we share it with, and the rights you may have.
Information we collect
We collect the information you give us directly through our intake, contact and Form G-28 forms, and when you schedule a consultation. Depending on which form you use, this may include:
- Your name, including other names you have used, and your date of birth.
- Your contact details, preferred language and preferred way of being contacted.
- Your country of birth and country of citizenship.
- Immigration information you choose to share, including your A-Number, current status, manner of entry, and whether you are in removal proceedings.
- What you tell us about your situation and what you are asking us to help with.
We also collect basic technical information about your visit, such as the pages you view and general device and browser information, which we use to keep the site working and secure.
You decide how much to tell us. You can book a screening call without completing the full intake form.
Cookies. This website does not use advertising or analytics cookies, and we do not track you across other websites. The only cookies set are the ones needed to make the site work and to keep our forms secure.
How we use your information
We use your information to understand your situation, decide which attorney should speak with you, communicate with you, provide legal services if you retain us, and meet our professional and legal obligations.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Who we share it with
We share your information with service providers who help us run this website and this firm, only so that they can perform those services for us and under obligations of confidentiality. They are not permitted to use your information for their own purposes. These include:
- Our case management system, which holds client and matter records.
- Our document and e-signature platform, used for engagement agreements and forms.
- Our scheduling and email provider, used to book consultations and correspond with you.
- Our website hosting and security providers, including the service that protects our forms from automated abuse.
- Our telephone and text messaging providers.
We may also disclose information where we are required to do so by law, by a court, or by the rules that govern lawyers.
Text messaging (SMS)
If you provide your mobile phone number and opt in, the Firm may send you text messages about your inquiry and your case, such as appointment and consultation reminders, scheduling, and case-status updates. Consent to receive text messages is not a condition of receiving any legal service.
Mobile information and text-messaging opt-in are never shared with third parties or affiliates for marketing or promotional purposes. No mobile opt-in data or consent obtained through our text-messaging program is shared with any third party for its own marketing. We share this data only with the service providers who help us deliver the messages, solely on our behalf and under obligations of confidentiality.
Message frequency varies based on your interactions with the Firm. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and reply HELP for help. See our SMS Terms & Conditions for the full program terms.
Confidentiality before you hire us
What you tell an attorney during a Case Strategy Session is treated as confidential, whether or not you go on to hire us.
What you send through a form on this website, before you have spoken with an attorney, is not protected in the same way. Please tell us enough to understand your situation — you do not need to send your whole file in order to book a call.
How long we keep it
We keep information for as long as it is needed for the purposes described above and for as long as our professional, ethical and legal obligations require. If you do not become a client, we keep only what we need to show who contacted us and how we responded.
Your privacy rights
Several states give their residents rights over personal information. Depending on where you live, these may include the right to know what we hold about you, to receive a copy of it, to have it corrected or deleted, to opt out of its sale or sharing (which we do not do), and to limit the use of sensitive information. You also have the right not to be treated differently for exercising any of these rights.
If you are a California resident, the CCPA as amended by the CPRA gives you these rights. Residents of other states with comprehensive privacy laws — including Florida, Washington, Colorado, Connecticut, Texas and Virginia among others — have comparable rights under their own state law.
To exercise any of these rights, contact us using the details below. We will verify your identity before acting on a request, and we will respond within the time your state’s law allows.
Children
This website is intended for adults. We do not knowingly collect information from children under 13 through this site. A parent or guardian may contact us about a child’s immigration matter, and information about a child provided in that way is handled under this policy and under our professional obligations.
Changes to this policy
We may update this policy. The date at the top of this page shows when it was last changed. Material changes will be posted here before they take effect.
Contact us
For privacy questions or requests, email info@islawgroup.com or call (786) 352-8647.
Immigration Solutions Law Group, PLLC · Principal office: St. Petersburg, Florida.